Archives for September 2012

Using #SMEM Lessons Learned for Public Diplomacy

What do natural disasters and social media swarm-fueled diplomatic disasters, such as the recent anti-Islam film riots, have in common? One hundred percent certainty that they will occur regularly, albeit unpredictably. Now that one third of the world's population has Internet access and 79 percent of people in the developing world have a mobile phone (more than the percentage with access to electricity), anything anybody writes on social media, no matter how … [Read more...]

Castrating Hate-Fueled Leaderless Web 2.0 Swarms?

A low-budget Islamophobic video translated into Arabic and crafted to provoke, offend, and evoke outrage near the anniversary of 9/11 is the latest example of how almost anyone can incite powerful leaderless social media swarms. The scary thing is a tech savvy but disturbed high school or college student could pull a similar stunt. It turns out the producer of "Innocence of Muslims"—which mocks Muslims and the prophet Muhammad and incited mob protests against … [Read more...]