Tweeting Libya’s ‘Digital Black Hole’ Revolution

"RT @mashable: Unconfirmed: Tweets Say Gaddafi Has Left Libya [BREAKING] - http://t.co/zOpe3NO," read a surprising tweet flashing across my smart phone screen Saturday afternoon. Since Mashable is a very reputable social media and technology blog, I immediately retweeted the message to my Twitter followers and began running searches to find out more about what was going on. Last January and February I'd followed the Revolution 2.0-powered uprisings in Tunisia and … [Read more...]

‘I’m Gonna Be Your Friend’: A Model Campaign

I absolutely love Save the Children's new social media campaign harnessing the power of celebrities and a Bob Marley song to raise funds for the devastating food crisis affecting millions of children and their families across East Africa. The "I'm Gonna Be Your Friend" campaign, which kicked off today, is named after the "I'm gonna be your friend" lyric in Marley's 1973 song "High Tide Or Low Tide." Using the moving song as the soundtrack to a YouTube video slide … [Read more...]

Video Clip of the Month: Drought & Filter Bubbles

With East Africa facing its worst drought in 60 years, I wince more than ever at a quote by Facebook's Mark Zuckerberg: “A squirrel dying in your front yard may be more relevant to your interests right now than people dying in Africa.” What Zuckerberg's assertion means on a societal level—such as during a regional famine overseas—is the topic of my August 2011 video clip of the month. It features Eli Pariser, author of The Filter Bubble: What the Internet Is … [Read more...]

Social Media, Democracy & the Death of the ‘Big Lie’

I let out a huge sigh of relief after reading the results of a Pew Internet & American Life Project survey released today. It wasn't because the survey didn't find social media is isolating us inside digital bubbles. Rather, I was relieved because it didn't find social media polarizing perspectives and harming democracy. According to Pew's website: "We measured 'perspective taking,' or the ability of people to consider multiple points of view. There is no … [Read more...]

Top 12 Blogs to Help You Change the World

If you want to use social media and mobile applications to make the world a better place, a number of blogs can help you chart your way, even as technologies change. Among the many strong ones out there, here are my favorite 12: Beth's Blog—one of the most popular and useful blogs for nonprofits (and anybody else interested in making a difference)—provides the latest insights into social media, online networking, and transparent organizational management. Its … [Read more...]

State Department Abandons Cold War Mindset!

I was greatly relieved to learn the U.S. Department of State is recalibrating its public diplomacy efforts toward social media and finally abandoning its Cold War mindset. As part of these efforts, America.gov, an ambitious public diplomacy portal launched during the Bush years, has been shut down. According to The Hill: A message on the front page of America.gov informs visitors that, as of March 31, the site is not being updated and will be archived. A notice … [Read more...]

40 Tweet Gems from NEMA’s #SMEM Camp

After participating in the Emergency Social Data Summit remotely last summer (see my 30 Tweet Gems from Emergency Social Data Summit wrap-up post, I was thrilled to learn the public was invited to attend the National Emergency Management Association (NEMA) Social Media in Emergency Management (SMEM) Camp yesterday in Alexandria, Va. I signed up as soon as I cleared the date. Why? Of all the ways social media can make a positive difference in the lives of ordinary … [Read more...]

Mobile the ‘Missing Link’ in Revolution 2.0 Debate

"I'll send you the email tomorrow when I have power. We're in a brownout," a volunteer I was coordinating with in Kenya tweeted in a direct message to me using her cell phone. The exchange (for one of my non-profit clients) brought home for me the "missing link" I think many are missing in the debate over social media's role in the uprisings in Tunisia, Egypt, and Libya. To connect to Revolution 2.0, you don't need a computer. You don't even need electricity. All … [Read more...]

7 Ways to Be a Good Twitter Citizen During a Crisis

In the wake of Japan's earthquake and tsunami disaster, a handful of pranksters elected to play on fears and launch hoax tweets, fooling thousands if not millions. Satoshi Tajiri, the creator of the Pokemon, become a Trending Topic yesterday on Twitter after Twitter user @xCyrusAndLovato tweeted "The creator of Pokemon died today in the #tsunami, #Japan. RIP: Satoshi Tajiri. #prayforjapan." It turned out to be one of many online rumors, some more harmless than … [Read more...]

Egypt and the Rise of the Social Media ‘Swarm’

Last May I wrote that "we are on the verge of a massive shift in the way we communicate and inspire action." As I watch jubilant Egyptians in the video below celebrating the resignation of their 82-year-old former president, I think I can safely say that paradigm shift has arrived. The leaderless Revolution 2.0 in Egypt, and earlier in Tunisia, illustrate how powerfully social media can be used to galvanize real action in the real world. Social media contributed … [Read more...]

Using Social Media for Emergency Response

You've got to check out this fascinating video of Craig Fugate, Administrator of the Federal Emergency Management Agency (FEMA), explaining why his agency plans to engage the public more in disaster response via mobile phones and social media. "A government-centric abroad to solving disaster problems will fail in a catastrophic disaster," he says. "It is a brittle system that does not have the resiliency that we have when we can incorporate the rest of the team: … [Read more...]

Video Clip of the Month: Creating a New Narrative

My February 2011 video clip of the month features the founders of the nonprofit Ushahidi (Swahili for "testimony" or "witness") discussing the revolutionary free and open source software they created for crowdsourcing and democratising information. If you haven't been following Ushahidi and crisis mapping, you've got to check the video out. The Ushahidi story is amazing. Ushahidi collects eyewitness reports sent in by e-mail and SMS/cellphone, allowing "everyone … [Read more...]

The Social Media Revolution Nobody Watched

"Huh?" I thought to myself as a Twitter retweet from @Galrahn flashed across my screen: "I just watched a government fall on Twitter while #CNN interviewed the Jeopardy host about a robot contestant." Then I saw another retweet from @pareen reading: "I am relying on someone live-tweeting al-Jazeera to keep up with Tunisia news. MSNBC reports that Martha Stewart's dog split her lip open." "Wow," I thought, "what is going on?" So I checked the Washington Post's web … [Read more...]

Video Clip of the Month: Anti-Genocide ‘Paparazzi’

My January 2011 video clip of the month is a MSNBC news report about an unprecedented plan to use crowdsourcing to stop war and war crimes in their bloody tracks. The plan, the brainchild of American actor George Clooney, is using commercial satellite images and the Internet to monitor the border between northern and southern Sudan. Oil-rich South Sudan is set to vote Jan. 9 on a proposal to become independent from North Sudan, a move the former U.S. Director of … [Read more...]

Cookie Monster, Social Influence & Crowdsourcing

Tweets about watching a Cookie Monster audition video to help him land a gig hosting SNL started showing up in my Twitter stream this week. While I typically tweet about things like old and new media, public relations, and Montessori, I couldn't resist retweeting the plea. Yes, you read that right. A Montessori mom who doesn't let her 3-year-old watch television, including Sesame Street, was one of the people who helped Cookie Monster's video reach 1 million views … [Read more...]