The ‘Knowledge Management’ Cure?

A potential cure exists for the lack of sound communications strategy plaguing the U.S. military in the very places sound strategy is needed most to curb Islamist extremism.  As I’ve blogged about before, it’s mindboggling that the suggested reason for obvious blunders is large contractors hoping to make an easy buck pushing sales/ marketing/attitudinal communications to enact change versus the more effective behavioral/ strategic communications approach. The … [Read more...]

Channeling Sun Tzu, Not Orwell’s 1984

Sadness. Shock. Disbelief. These are the emotions I felt reading a recent report by the Strategic Studies Institute of the U.S. Army War College indicating the U.S. military's information operations (IO) and strategic communication efforts were bungled in the very places they were needed most to curb Islamist extremism. As I've blogged about before, it's mindboggling that the suggested reason is large contractors hoping to make an easy buck … [Read more...]

Case Study: Behavioral Communications Done Right

Editor's Note: I am pretty upset about the U.S. military’s mind-boggling bungling of information operations (IO) and strategic communications programs, particularly in Afghanistan and Iraq. Here's a positive post on psychological operations in Colombia to break up what will be a series of critiques (I have another post planned on why lying, except in battle planning in the spirit of Sun Tzu, is counterproductive to stabilization and democratization). Also, on a full … [Read more...]

Parallels with ‘Fake’ Mandela Signer Hiring Problem?

What do the South African government officials who hired the "fake" sign language interpreter for Nelson Mandela's memorial have in common with U.S. military commands charged with contracting communication firms for information operations (IO) and strategic communication efforts? Apparently, hiring people without the necessary expertise because they have no background in the area. According to a fascinating report by the Strategic Studies Institute of the U.S. … [Read more...]

Crowdsourcing USAID Monitoring and Evaluation

Crowdsourcing! Big Data! International Development! A recent Washington Post article on future U.S. Agency for International Development (USAID) monitoring and evaluation (M&E) activities in Afghanistan piqued many of my interests. According to the article, after coalition forces withdraw from Afghanistan next year, only 20 percent of U.S.-funded reconstruction projects worth billions of dollars will be in areas safe enough for U.S. officials to visit and … [Read more...]

HOW TO: Ground VOA’s Global Ambitions in Reality

Just after reading a fascinating post on Mobile Mahaal, an innovative experiment making radio more interactive in Afghanistan, I read another by Kim Andrew Elliott on proposed Voice of America (VOA) budget cuts and programs "under other names." Kim wrote: "Congress should not spend money on an international news service that the private sector can accomplish at no cost to the taxpayers." Kim's comment was in reaction to a post on the Mountain Runner blog by David … [Read more...]