HOW TO: Mobilize Viral Swarms via Network Mapping

Relationships are the heart of many successful social media outreach efforts. They help fuel viral success (second only to exceptional content) and serve as a catalyst for self-organizing online swarms. You need to be able to visualize connections and influence, however, before you can strategically leverage relationships to reach and inspire target audiences. That's where network mapping comes in. Depending on your objectives, you can map social media … [Read more...]

Facebook’s ‘Simplistic’ Analytics Failing Marketers?

Claiming "Facebook is failing marketers," a report by research firm Forrester unleashed a social media firestorm this week. The report documented the results of a survey of 395 marketers in the United States, the United Kingdom, and Canada. The marketers were asked to rank the business value derived from digital marketing opportunities from Facebook, Twitter, and YouTube to onsite ratings and reviews to branded communities and blogs. They rated Facebook dead … [Read more...]