The ‘Knowledge Management’ Cure?

A potential cure exists for the lack of sound communications strategy plaguing the U.S. military in the very places sound strategy is needed most to curb Islamist extremism.  As I’ve blogged about before, it’s mindboggling that the suggested reason for obvious blunders is large contractors hoping to make an easy buck pushing sales/ marketing/attitudinal communications to enact change versus the more effective behavioral/ strategic communications approach. The … [Read more...]

Channeling Sun Tzu, Not Orwell’s 1984

Sadness. Shock. Disbelief. These are the emotions I felt reading a recent report by the Strategic Studies Institute of the U.S. Army War College indicating the U.S. military's information operations (IO) and strategic communication efforts were bungled in the very places they were needed most to curb Islamist extremism. As I've blogged about before, it's mindboggling that the suggested reason is large contractors hoping to make an easy buck … [Read more...]

Parallels with ‘Fake’ Mandela Signer Hiring Problem?

What do the South African government officials who hired the "fake" sign language interpreter for Nelson Mandela's memorial have in common with U.S. military commands charged with contracting communication firms for information operations (IO) and strategic communication efforts? Apparently, hiring people without the necessary expertise because they have no background in the area. According to a fascinating report by the Strategic Studies Institute of the U.S. … [Read more...]