40 Tweet Gems from NEMA’s #SMEM Camp

After participating in the Emergency Social Data Summit remotely last summer (see my 30 Tweet Gems from Emergency Social Data Summit wrap-up post, I was thrilled to learn the public was invited to attend the National Emergency Management Association (NEMA) Social Media in Emergency Management (SMEM) Camp yesterday in Alexandria, Va. I signed up as soon as I cleared the date. Why? Of all the ways social media can make a positive difference in the lives of ordinary … [Read more...]

7 Ways to Be a Good Twitter Citizen During a Crisis

In the wake of Japan's earthquake and tsunami disaster, a handful of pranksters elected to play on fears and launch hoax tweets, fooling thousands if not millions. Satoshi Tajiri, the creator of the Pokemon, become a Trending Topic yesterday on Twitter after Twitter user @xCyrusAndLovato tweeted "The creator of Pokemon died today in the #tsunami, #Japan. RIP: Satoshi Tajiri. #prayforjapan." It turned out to be one of many online rumors, some more harmless than … [Read more...]

Using Social Media for Emergency Response

You've got to check out this fascinating video of Craig Fugate, Administrator of the Federal Emergency Management Agency (FEMA), explaining why his agency plans to engage the public more in disaster response via mobile phones and social media. "A government-centric abroad to solving disaster problems will fail in a catastrophic disaster," he says. "It is a brittle system that does not have the resiliency that we have when we can incorporate the rest of the team: … [Read more...]

30 Tweet Gems from Emergency Social Data Summit

You might remember one of the good news stories to come out of January's Haiti earthquake. A Canadian woman trapped in rubble sent a text message to Canadian foreign ministry officials thousands of kilometers away. The message was relayed back to Canadian authorities in Haiti who were able to find and rescue her. With people increasingly using text messages, Facebook, Twitter, and other new media tools to seek help in a disaster, the American Red Cross sponsored … [Read more...]